Happy to help!

Do you have a question? About our diapers, waste collection or your order? Look among our frequently asked questions and who knows, maybe you'll find your answer here!

FAQs

At Out Of Diapers, we combine sustainable quality with a fair pricing policy.

We work directly with the manufacturer, avoiding unnecessary intermediate steps and taking an efficient logistical approach.

On top of that, we do not use annual indexation - our diaper prices have remained stable and transparent for many years.

Our all-in service has a simple and clear model:

You pay separately for the diapers, the dumpster and the number of times it is emptied per month.

That means: no hidden costs Γ‘nd an invoice that is completely tailored to your actual usage.

We offer nurseries the most economical and transparent diaper service in Belgium, the Netherlands and Luxembourg - without compromising on comfort, quality or ecological value.

Yes. We are currently the only supplier in Belgium that offers diapers produced 100% climate neutrally.

Our production is completely carbon-neutral and we use only FSC-certified raw materials sourced from responsibly managed forests. Our diapers do not contain recyclate of unknown origin, but consist of raw materials of natural and known origin.

The thin design also means that less material is needed per diaper, resulting in a lower carbon footprint - without sacrificing comfort, quality or absorbency.

πŸ‘‰ Thus, we actively contribute to forest conservation and minimize environmental impact.

Because there is not yet a separate waste stream for disposable diapers, today they are processed together with the rest of the residual waste. One residual waste container is therefore sufficient for all waste - providing a simple and efficient solution for nurseries.

The diapers and residual waste are taken to a waste-to-energy plant, where they are burned. This process produces heat that can be used for electricity or district heating. After incineration, any remaining materials are further processed and recycled wherever possible.

Although there is already talk of diaper recycling, as of today, no diapers are effectively recycled.

At Out Of Diapers, we offer an all-in service: we not only supply our sustainable diapers, but also provide waste containers for residual waste as well as other waste streams such as PMD, paper & cardboard, organic waste and glass. In this way, we take the entire waste management out of the nursery's hands - simply, conveniently and efficiently.

Should Belgium, the Netherlands or Luxembourg introduce separate waste streams for diapers in the future - for example, with the advent of true diaper recycling - we will also integrate this into our existing waste collection with our partner Afval Alternatief

Yes, in our residual waste containers you may dispose of all nursery waste, including disposable diapers of other brands not supplied by Out Of Diapers. This is how we guarantee the lowest possible carbon footprint.

We are happy to advise you on the right size and composition of the container, depending on your daycare location and needs. In doing so, we always consider the most cost-effective solution for your daycare center.

No, no obligations are imposed on parents. They are free to provide their own diapers if they choose.

Yes, our diaper service is flexible. Daycare centers can choose to purchase only diapers without using our waste disposal services with containers.

In addition to providing diapers, we offer a complete and flexible waste solution for nurseries

You choose which waste streams we can manage. This could be:
- Residual waste (including disposable diapers)
- PMD (plastic, metal and beverage cartons)
- Paper & cardboard
- GFT (vegetable, fruit and garden waste)
- Glass

Everything is done without a contract and completely tailored to your operation.

That way you stay in control, and we take the practical work off your hands - simply, efficiently and worry-free.

Ordering is easy and fast, in the way that works best for you:

πŸ“§ via email: info@outofdiapers.be

πŸ“ž by phone: +32494 69 66 77

πŸ’¬ via WhatsApp +32494 69 66 77

🌐 or through our online ordering portal

Our customer service is available 7/7 - personal, fast and always with a smile.

You choose how and when to order. We take care of the rest!

No, we offer free delivery. This means that you have no additional cost for receiving your orders.

Yes, our service offers the flexibility to temporarily pause drop-off services when needed, such as during vacations. That way, you only pay for services you actually need, which helps keep costs under control.

No, at Out Of Diapers we work completely contract-free.

We believe in earning trust, not capturing it.

So you are free to order when needed - without obligations or long lead times.

Our customers stay with us because they are satisfied, not because they are attached to it.

No, with us there is no fixed delivery schedule. We offer flexible deliveries tailored to your needs. You can place your order when it suits you, and we provide fast and reliable delivery within 1 to 4 business days.

Happy to help!

Our customer service is available Monday through Friday.