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Find the answer to your question here:
Order
Yes. You can order and personalize our test box here. The test box not only contains 5 diapers in the size you have chosen, but also one diaper in a size bigger for the perfect fit.
Plus, you only pay the shipping costs (€10), which you can then use as credit for your first monthly box.
Definitely! Choose your care products and toys of choice here.
Yes! You can order our diapers via the webshop.
We also have a test box (€10), which you can then use as credit for your first monthly box.
Monthly box
The €10 you pay for shipping the test box is applied as credit to your first monthly diaper box. Here's how it works:
- Discount code: You will receive a unique discount code with the test box.
- First subscription order: When you sign up for your first monthly subscription box, enter the discount code you received at checkout.
- Redeem discount: The €10 discount will then be automatically applied to your first order.
Yes! First complete the configuration for 1 child, then you can start the configuration for a second child.
- We keep the info under the same login so you can easily order for multiple children.
- It is not possible to combine different sizes in one box. Each child gets their own box.
- Do you have twins or multiples? Then we have a special offer where you get a 50% discount on the second and third subscriptions.
We'll send you an email 9 days before your order ships.
You can pause or change your subscription up to 2 days before delivery (if you don't make any changes, the order will be identical to the previous month's).
Please contact our customer service for this.
Yes! You're not tied down to anything with us.
- You can easily reorder or change your monthly order.
- You can also adjust, stop, or pause your subscription at any time.
Please contact our customer service for this.
We have a special offer for parents of twins where you get a 50% discount on the second, and in the case of a multiple birth, the third subscription.
Please send the birth certificate or pregnancy statement to info@outofdiapers.be.
The diapers
Leaks usually happen because of the wrong size. We recommend choosing a size up.
If you're not sure about the size, check out our size chart or get in touch via the contact form.
We have diapers from size 1 to 7 and recommend choosing the diaper size based on your baby's weight. Use our size chart for this.
- Size 1: For babies weighing 2-5 kg
- Size 2: For babies weighing 4-8 kg
- Size 3: For babies weighing 6-10 kg
- Size 4: For babies weighing 9-14 kg
- Size 5: For babies weighing 11-16 kg
- Size 6: For babies +15 kg
- Size 7: For babies +18 kg
Tip: If your little one is between sizes, go for the bigger one.
If you're unsure, you can contact our customer service via the contact form.
No worries! You can return unopened packs, and we'll replace them.
The subscription covers your baby's needs for one month.
The number of diapers per pack varies depending on the size: the older the child, the fewer diapers you'll need in a month. Don't worry: if it seems like too many or too few, you can always adjust the delivery frequency.
Tip: You can always add extra packs of diapers to your monthly box order.
Our diapers are hypoallergenic, contain 0% chlorine, latex, perfume, or lotions, and are dermatologically tested. Our diapers are also super soft on their little bottoms and good for the environment.
Diaper rash isn't an allergic reaction.
Diaper rash is caused by the friction of the diaper combined with the effect of stool and urine on your baby's sensitive skin. The rash often peaks between 6 and 12 months, when your baby starts sitting. During this phase, the friction between the skin and the diaper increases, which can worsen the irritation. Additionally, factors such as teething, fever, diarrhea, or changes in diet can also contribute to diaper rash.
Tip to prevent diaper rash: change your baby's diaper as soon as it's soiled. This keeps their little bottoms dry and limits contact with stool and urine, which can irritate the skin.
Another question?
Contact us via the contact form or via info@outofdiapers.be