Hoe kan ik de €10 krediet van mijn testbox gebruiken?

Zo werkt het: Na het activeren van de testbox ontvang je een unieke kortingscode in je mailbox. Wanneer je je aanmeldt voor je eerste maandelijkse abonnementsbox, voer je de ontvangen kortingscode in bij het afrekenen. De €10 korting wordt dan automatisch verrekend op je eerste bestelling.

Kan ik mijn abonnement stopzetten of pauzeren?

Yes! You're not tied down to anything with us. You can easily reorder or change your monthly order. You can also adjust, stop, or pause your subscription at any time. Neem hiervoor contact op met onze klantenservice of log in op je klantenportaal

Kan ik voor meerdere kinderen een maandbox abonnement bestellen?

Yes! First complete the configuration for 1 child, then you can start the configuration for a second child. We keep the info under the same login so you can easily order for multiple children. It is not possible to combine different sizes in one box. Each child gets their own box. Do you have twins or multiples? Then we have a special offer where you get a 50% discount on the second and third subscriptions.

Shipping policy

Shipping and delivery

The Company undertakes to deliver the Products within 4 working days after full receipt of payment, unless another delivery date is agreed between the Company and the Customer at the time the Agreement is concluded.
If the Company is unable to deliver the Products within the aforementioned period, the Company undertakes to inform the Customer of this in writing. The Customer will then give the Company a new, reasonable delivery period, taking into account the specific circumstances of the case. If the Company exceeds the deadline again, the Customer has the right to cancel the order.
Delivery is made by delivering the Products to the Customer's address that he/she provided when placing the order. The Customer acknowledges that this home delivery method is the only opportune method of delivery specific to the Products in question, since another method of delivery is inconsistent with the nature of the Products and the place where the Products will be used.
If no one is available at the Customer's address at the time of delivery, the Customer must follow the instructions of the delivery service responsible for delivering the order.
The Company reserves the right to make partial deliveries of the Products ordered, for example, if part of the order is delayed or unavailable. In the event of a partial delivery, the Company will notify the Customer by e-mail to the e-mail address that the Customer provided to the Company when the order was placed.
Upon delivery/collection, the Customer must check the packaging for any damage. If the Products are damaged, the Customer must not accept the delivery and must immediately notify the Company by e-mail to the e-mail address mentioned under article 1. After notification, the Company will give the Customer the necessary instructions regarding the damaged Products.
The Company acknowledges being aware of the requirements of conformity of the Products in accordance with articles 1649bis to 1649nonies of the old Civil Code, which are reminded to the Customer for completeness.

Shipping policy

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